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PRIVACY POLICY

Last Updated: October 12, 2026

At REGENERGY, we take your privacy and the security of your information very seriously. Please read this privacy notice carefully to understand how we collect, use, and handle your personal information when you visit our website or use our services.

1. INFORMATION WE COLLECT

Site

When you visit our Site, certain information, which may include Personal Data, is automatically collected from you or your device, including:

  • Personal Information: Contact information, such as your name, email address, and phone number, that you voluntarily provide when you register or contact us.
  • Analytics Information: We may use analytics partners to understand how visitors interact with our Site.
  • Device and Browser Information: Information that does not directly identify you, such as unique identifiers and browser type.
  • Aggregate Information: Information that does not identify you in any way, which we may use without restriction.

Services

We collect information, including Personal Data, in connection with the services we perform. We collect this information solely as a service provider to, and on behalf of, our clients, and not for our own purposes. We may collect information directly from you through our website, registration forms, or from clients that engage our Services. This information may include:

  • Contact Information: First and last name; email address; telephone number; and physical mailing address.
  • Demographic and Professional Information: Gender, employment information, job function, seniority, job title, industry, etc.

2. HOW WE USE YOUR INFORMATION

We use Personal Information for the following purposes:

Necessary Purposes:

  • Provide, operate, and maintain our services and website.
  • Process transactions and send you related information, including purchase confirmations and invoices.
  • Comply with legal obligations and protect our legal rights.

Voluntary Purposes:

  • Improve, personalize, and expand our services.
  • Communicate with you for customer service, updates, and marketing purposes. You may opt out of these communications at any time by contacting us at info@regenergydata.com or by using the unsubscribe link included in our communications.

Where we process sensitive personal data or financial data, we will obtain your express written consent. For all other data, your consent may be implied by your voluntary provision of the information or your continued use of our services.

3. DISCLOSURE OF YOUR INFORMATION

We may share your information with third parties in the following circumstances:

  • Service Providers: We may employ third party companies and individuals to facilitate our services, provide services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services).
  • Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

4. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly.

5. DATA SECURITY

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. YOUR DATA PROTECTION RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent – You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact our Data Protection Officer at info@regenergydata.com. We will respond to your request within the timeframes established by applicable law.

7. CHILDREN'S PRIVACY

Our Site and Services are not directed to individuals under the age of 16. We do not knowingly collect Personal Information from children under 16 without the consent of a parent or legal guardian. If you are under 16, please do not use the Site or Services without such consent. If you believe that a child under 16 has provided us with Personal Information without parental consent, please contact us, and we will take steps to delete that information from our databases.

8. INTERNATIONAL DATA TRANSFERS

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. If you are located outside Mexico and choose to provide information to us, please note that we transfer the data, including personal data, to Mexico and process it there. By using our services, you consent to this transfer.

When we transfer your personal data internationally, we ensure that appropriate safeguards are in place. These may include entering into standard contractual clauses with the receiving entity or verifying that the recipient has implemented adequate data protection measures equivalent to those required under Mexican law. For more information about the safeguards we use, please contact our Data Protection Officer.

9. CONTACT INFORMATION

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer at:

REGENERGY email: info@regenergydata.com

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Material changes affecting the purposes of processing will be communicated through prominent notices on our website or, where appropriate, by direct notification.

11. COMPLIANCE WITH INTERNATIONAL STANDARDS

REGENERGY is committed to complying with applicable data protection laws and internationally recognized standards, including the OECD Privacy Guidelines and the principles of the Council of Europe Convention 108. We strive to ensure that your personal data is handled with transparency, accountability, and respect for your rights.

TERMS AND CONDITIONS

Last Updated: October 12, 2026

Welcome to REGENERGY. These Terms and Conditions ("Terms") govern your use of our website, services, and any professional courses you may enroll in. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.

1. DEFINITIONS

  • "REGENERGY", "we", "our", "us" refers to REGENERGY and its affiliates.
  • "You", "User" signifies a person who has enrolled in a course or utilizes our services.
  • "Course" signifies any educational program offered by REGENERGY.
  • "Website" refers to the REGENERGY website (www.regenergydata.com) and any associated learning platforms.
  • "Website Content" includes all content published on the website, including but not limited to text, videos, images, and other instructional materials.

2. USE OF SERVICES

By enrolling in a course or using our services, you agree to:

  • Provide accurate, current, and complete information about yourself as prompted by any registration form.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Promptly notify us if you discover or suspect any security breaches relating to the website.
  • Be respectful and conduct yourself professionally while interacting with REGENERGY staff and fellow learners.

3. SERVICES AND COURSE ENROLLMENT

3.1 Professional Services (Consulting)

For sustainability consulting services, a separate service agreement will be provided, detailing the scope, deliverables, fees, and payment schedule. Acceptance of such services is confirmed by signing the agreement or issuing a purchase order. Payment terms are specified in the individual contract.

3.2 Self‑Paced (MOOC) Courses

These courses are designed for flexible, self‑directed learning. They include automated feedback, multiple assignment submissions, and limited instructor interaction. Access is granted immediately upon enrollment.

  • Enrollment and Payment: Complete the online registration and pay the one‑time course fee. Enrollment is confirmed upon payment. You will have access to course materials for a minimum of 3 months (or as specified on the course page).
  • Cancellation and Refund: You may cancel within 7 days of payment, provided you have not completed more than 10% of the course content. A full refund will be issued (no administrative fee). After 7 days or once 10% of content is completed, no refund is available.
  • Extensions: If you need more than the standard access period, you may request a one‑time extension (up to 1 month) for a small administrative fee.

3.3 Self‑Paced Courses with support from a Facilitator

These courses follow a fixed schedule with live weekly office hours, facilitator feedback on most assignments, and cohort‑based learning. Enrollment is limited.

  • Enrollment Process: Complete registration and pay the course fee by the published deadline. Your seat is confirmed only after full payment is received. Late registrations may be accepted with an additional fee (a waiver may apply) if space permits.
  • Cancellation and Refunds:
    • Cancellation more than 7 days before the start date: full refund.
    • Cancellation less than 7 days before the start date: full refund minus a 30% administrative fee.
    • No refunds once the course has begun, except as provided in section 3.4.
  • Attendance and Participation: Live sessions may be recorded, but active participation is encouraged to receive full feedback. Recordings are available for a limited time.

3.4 Common Provisions for All Courses

  • Course Cancellation by REGENERGY: If a course is cancelled due to insufficient enrollment or unforeseen circumstances, you will be notified at least 7 days in advance (or as soon as possible) and will receive a full refund or the option to transfer to a future offering.
  • Transfer/Deferral: You may defer your enrollment to a later cohort once without penalty, provided you request in writing at least 7 days before the original start date for live courses (or within 14 days of purchase for self‑paced courses). Any price difference will apply. Subsequent deferrals may incur an administrative fee.
  • Restrictions: We reserve the right to accept or reject any enrollment. If rejected, all fees paid will be refunded. You may not transfer your enrollment to another person without our written consent.

4. CODE OF CONDUCT

As a user of our services, you agree to:

  • Interact with REGENERGY staff and fellow learners in a courteous and respectful manner.
  • Not disrupt or obstruct the teaching, learning, or administration of our programs or the learning experience of others.
  • Respect the rights, feelings, dignity, health, safety, privacy, and diversity of others.
  • Not engage in unwelcome, unlawful harassment or create a hostile learning environment.

5. WITHDRAWAL, REFUND, AND DEFERRAL POLICIES

Withdrawal for Non-delivery of Course: If a course does not commence or is not completed by the scheduled dates, REGENERGY will notify you in writing. Within three (3) working days, we will inform you of any alternative study arrangements. If you decline the alternative, you may request a withdrawal within fifteen (15) calendar days, and we will refund 100% of the course fees.

Withdrawal for Other Reasons: If you wish to withdraw for any other reason, you may request a full refund within seven (7) days after course commencement. No partial refunds are offered, and prior deferrals may affect eligibility.

How to Submit a Request: All withdrawal requests must be sent in writing to info@regenergydata.com within the specified timelines.

Deferrals: A learner may request a one-time-per-enrollment deferral to the next available cohort of the same course, contingent upon availability and written agreement.

6. DISCIPLINARY ACTIONS AND APPEALS

Violations of these Terms or our Code of Conduct may result in disciplinary actions, including verbal warnings, written warnings, grade deduction, suspension, or dismissal. If you find a decision unjust, you may submit a written appeal within 10 working days after receiving the notification of disciplinary action. We will review the appeal and inform you of the outcome within four weeks.

7. INTELLECTUAL PROPERTY

All content on the Website and provided during courses, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software, is the property of REGENERGY or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, or in any way exploit any of the content, in whole or in part, except as expressly authorized by us.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by law, in no event shall REGENERGY be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, our services.

9. GOVERNING LAW

These Terms shall be governed and construed in accordance with the laws of the United Mexican States, without regard to its conflict of law provisions. Any legal action or proceeding relating to your access to or use of the services shall be instituted exclusively in a court of competent jurisdiction in Mexico City, Mexico.

10. CONTACT US

If you have any questions about these Terms, please contact us at:

REGENERGY
Email: info@regenergydata.com